Use this service offering to report errors, failures or other existing Unified Communications services that are not working as intended such as:
	- no dial-tone
 
	- no power to phone
 
	- can't receive or place calls
 
	- calls are not forwarding 
 
	- calls are going to VM
 
	- an issue with the physical desk phone booting or displaying incorrectly,
 
	- unable to log into Avaya Cloud
 
	- unable to install Avaya Cloud
 
	- and more