My Recently Visited Services
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Students can report issues with the uPrint system and print kiosks or request a refund for jobs that did not print.
Users that intend to record their Zoom sessions to Zoom cloud storage will need to request it here.
Note: Users only need to submit a request once, regardless of how many courses they intend to use Zoom with.
Get help with AIMS, the computerized record keeping system used by the Aerospace program.
Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.
Faculty and Staff can use this service to request shared drive access for new employees, remove access for departing employees, or make changes to access for existing employees with manager/supervisor approval.
Submit approval for events, browse the UND Zoom Event Hub, or request an online only Self-Service Zoom Webinar or get help with the platforms and equipment for a successful and engaging virtual, in-person or hybrid event with a UIT Managed Zoom Webinar.
UND staff members can request new web applications or change requests for current web applications.
Report issues, or submit feedback for the University of North Dakota's official mobile app.
Submit an exemption from standard IT security, Email or IT Asset Management policy.
UND Digital Badging, powered by Credly, allows for users to showcase their accomplishments through simple, publicly shareable, interface that integrates into prominent platforms such as LinkedIn.
Blackboard instructors can request course merges, content imports, add/remove users from a course or organization, a new under development site, and a new organization site by submitting this completed form.
Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.
Report a Telecommunications issue or request additional services from the Unified Communications Team including mobile (cellular) device and service plan management.
A Digital Media Instructional Designer aids faculty in generating and implementing more interactive and creative solutions for your learners’ needs. Examples include interactive media, such as videos, voices recordings, interactive learning modules.
Report an issue with Vevox polling, Q&A, Quizzes or request training on the Vevox platform.
Report an issue with the UND Labs Anywhere (Apporto) Cloud Desktop Solution, or request additional Applications or Virtual Labs.
Report an issue with Microsoft (Office) 365 Applications, get help with OneDrive, or request creation of a TEAMs site for storage and collaboration.
Get help and information about purchasing software not covered in the UND Software Store.
Request assistance encrypting your devices (mobile, laptop, desktop, etc.)
Makerspace services such 3D Printing are available to all UND students, faculty, and staff with a valid U Card.
Information on products and services used in creating video-based presentations like PowerPoint, VoiceThread and YuJa.
The Zoom Health License can be applied to a UND Zoom account and modifies the account to enforce advanced security settings to ensure that any Zoom sessions that the license holder creates and hosts will be either meeting or exceeding HIPAA security guidelines.
Request a change to your UND username, also known as: IDM, dotted identifier, NDUS.identifier, user.name and first.last to reflect your preferred or legal name.