Popular Services

Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.


Report an issue with the GlobalProtect VPN solution, or request help installing or using the VPN to access campus specific resources.


Get Artificial Intelligence (AI) guidance for using AI at UND


Submit an exemption from standard IT security or IT Asset Management policy.


Faculty and Staff can discuss with Tech Support recommendations for new computers, software or peripherals for purchase, or start a dialogue around designing or using classroom and other Audio/Video room technology including Digital Signage.


Report issues, or submit feedback for the University of North Dakota's official mobile app.


Submit approval for events or get help with the platforms and equipment needed for a successful and engaging campus, online or live stream event.


Get help accessing Chester Fritz Library's resources, such as articles, journals, or databases, or get assistance with library systems that provide access to local and remote information in support of teaching, learning, and research.


Get help with services to support Starfish, a tool available to advisors, instructors, and staff to support students.


Report an issue with the TeamDynamix work management system, suggest process or function improvements or request additions or changes to User Access, Services, Forms, Workflows and more.


Request research accounts or request help within research computing environments.


Report an issue with Vevox polling, Q&A, Quizzes or request training on the Vevox platform.


The Zoom Health License can be applied to a UND Zoom account and modifies the account to enforce advanced security settings to ensure that any Zoom sessions that the license holder creates and hosts will be either meeting or exceeding HIPAA security guidelines.


Get help with all things Blackboard related.


Report a technology issue in a classroom or other rooms with Audio/Video technology or request assistance using computers and devices in these rooms.


Report an issue with digital signs, submit advertisements for display on the campus feed for UND digital signs or request content manager access/orientation for updating department and building digital signage content.


Users that intend to record their Zoom sessions to Zoom cloud storage will need to request it here each semester.

Note: Users only need to submit a request once per semester, regardless of how many courses they intend to use Zoom with.


Faculty and staff can request basic campus solutions access from the UND Registrar's webpage.


Aerospace Faculty and staff, get help with your UND-owned desktop, laptop or peripheral.


University of North Dakota faculty and staff computer purchases must use the University’s designated supplier(s) and conform to a set of University-specified models, and must adhere to the general procurement and technology policies and guidelines of the University.


Get training services for academic software.


Get help with AIMS, the computerized record keeping system used by the Aerospace program.


Get information on UND-licensed solutions for online tutoring and training such as Infobase and Brainfuse.


Request help with TurningPoint Response Systems.


Report issues with university supported software and applications or request installation or configuration assistance.