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An index of common problems with YuJa (including regular recordings + proctoring recordings) and the recommended troubleshooting steps.

Phishing email messages, websites, and phone calls are designed to steal money. Cybercriminals can do this by installing malicious software on your computer or stealing personal information off of your computer. More often than not, phishing messages follow a standard framework that can be easy to spot if you now what you’re looking for.

All UND owned computers connecting to UND network are required to have university’s antivirus software.

A step by step guide to check for and install updates for both Windows and Mac computers.

YuJa is a great tool for students and instructors to upload video lectures/assignments to share with the rest of the class.

Your Office 365 account also lets you install your favorite Office programs onto your desktop.

Instructions for students to install a licensed version of the latest release of IBM SPSS Statistics.

A complete guide to getting all your accounts and tech ready for your first semester at UND.

What kind of computer should I buy for school? What are the minimum operating system guidelines? Where can I get computer discounts? Are there computer peripheral recommendations? What are the Internet connection guidelines? Are there software recommendations? Popular Programs/Majors with specific requirements.

Steps to install the GlobalProtect VPN Client software on your Apple Mac computer.

For instructors and students: How to launch the YuJa Software Capture application from within Blackboard, set up and create a recording, and share it in any Content Area, assignment, discussion board, or any other area with a text editor inside of your Blackboard course.

Follow these steps to sign out of a personal (free) Zoom account — then sign back in using your UND (professional-level) account. This will allow you to access paid features, such as extended meeting times and higher meeting capacity.

Copy Blackboard calendar events to your external/personal calendar: Follow these steps to automatically send scheduling information from Bb to any 3rd-party calendar that accepts .ics URLs as a source. Once it's configured, you can see all of your events in one place and be informed about upcoming Bb due dates without logging in. NOTE: Refresh rate depends on 3rd-party calendar, updating once every 1-24 hours. Not every class uses Bb calendar. Events only copy *from Bb to the external calendar.

How to download and install the YuJa app for Mac, PC, and mobile devices.

Missing Grade Center scroll bars are a symptom of the default font size on your computer being set too high. The following instructions show you how to always display Grade Center scroll bars.