Please Note! These instructions only apply to personally owned Windows computers. UND-issued devices have GlobalProtect installed automatically. If the GlobalProtect icon doesn't appear in the taskbar, or in a folder labelled "Palo Alto Networks" in the Windows application menu, please contact UIT for assistance.
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Launch a web browser and go to the following URL: vpn.und.edu
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An NDUS Portal Log In page will appear IN A SEPARATE WINDOW. Enter your credentials as usual, and verify with DUO.
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From the GlobalProtect Portal page, select the "Download Windows 64 bit GlobalProtect agent" link.
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Once the download is finished, open it from your browser, or your downloads folder in File Explorer.
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At the "Welcome to the GlobalProtect Setup Wizard" window, click Next
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On the "Select Installation Folder" window, click Next
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Click Next at the "Confirm Installation" window.
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If you see a pulsating shield icon in your taskbar, click it.
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Click Yes if a "User Account Control" window appears. You may need to enter your computer username and password.
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The installation will begin.
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When the "Installation Complete" screen appears, click Close
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Restart your computer. Do not use Shutdown, Sleep, or Hibernate.
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After restart, you should have a new icon in your taskbar notification area for the GlobalProtect Client. Note, the icon may be hidden in the overflow menu . If the application icon is not in your taskbar, select the Windows menu button, and scroll down to find a folder labelled "Palo Alto Networks". From there, you should be able to launch GlobalProtect.
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See the Log In page for next steps.